SHIPPING
CREATION
All METAMELBOURNE products are handmade to order; please allow 5 business days for creation prior to shipping, unless stated otherwise. All items for PRE-ORDER will have a creation date estimate listed in the item description.
FEES
Our shipping fee is $10 & complimentary for orders over $80.
INVOICING
METAMELBOURNE has made minimal waste a part of our brand mission, therefore we do not include printed invoices in any of our orders shipped. We provide electronic emailed invoices & we ask you, please consider the environment before printing.
COURIER
We ship via Sendle, an Australian-based carbon neutral company.
All Sendle delivery time frames are an estimate only; 3-5 days within METRO areas & up to 15 days for regional. Once your order has been fulfilled you will receive an email from us providing tracking details; once Sendle collects your item from our studio, Sendle will notify you by email & you may actively track your delivery.
Please visit SENDLE directly for all tracking updates - Sendle Tracking.
Due to the hand made nature of our products, we do not offer Express Shipping.
With love, MM.